Shipping policy

SHIPPING

Our shipping couriers are Hermes and Royal Mail. We offer the following type of delivery method;

• Standard delivery – 2 to 4 working days

Any orders placed after 3 PM will be dispatched on the next working day. We do not offer nominated day or time delivery slots however, you will receive estimated delivery time notifications on the day the parcel is out for delivery.

SHOP WITH CONFIDENCE

Returning your order with FLEXTHREAD is quick & easy.

If there are any issues with your order, simply contact us at info@flexthreads.co.uk and we will be happy to assist you. 

You have 14 days from the day you receive the item to get a full refund.

Please ensure the items are unworn and the tags have not been removed from the clothing. 

We can offer; 

• Refund 
• Exchange
• Online Voucher